PCount is a performance benchmarking solution for chain stores that really helps businesses understand their customers and their business practices better. Let’s face it, businesses rely on customers. Understanding how, when, and why customers interact with your locations can help you optimize your operations and provide better customer service, which in turn will drive your profits up. How does PCount do it?
Cameras In Combination With an Analytic Traffic Technology
Cameras are probably already in use in your locations for security purposes. Axis cameras are compatible with the PCount application and software. These cameras can monitor the retail traffic that moves in and out of your various locations on a continual basis, so that you can real-time traffic statistics.
This information can really help you optimize your operations. You will see which locations see the most traffic at which hours. This will allow you to tweak your hours of operation if you find that there is no reason for a particular location to be open during certain periods. Also, you will be able to schedule your employees more efficiently. Over scheduling is a waste of resources. Schedule the appropriate amount of employees for peak and down times, so that your locations are always comfortably staffed. This will improve customer service and employee happiness as well.
Organized Data Results
What is the point of getting great information if it is not organized in a manner that is not easily understandable? This software delivers your data results in easy to read reports and graphics, so that you can do more with your results!
Contact us to learn more about this quality software and the immense amount of benefits it can provide to your business locations.
